THE GRAND HOTEL, Swansea – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
The Grand Hotel offers 53 en-suite rooms including Classic Double, Twin, and Triple rooms, Family rooms with one double and two single beds, Deluxe rooms with king-size beds, and a King Suite with private outdoor hot tub on the balcony. All rooms include air conditioning, high-speed Wi-Fi, digital flat-screen TVs, tea/coffee facilities, and key card access. The King Suite features a welcome bottle of wine, robes, slippers, and views over Swansea City Centre.
Dining & Bars
The Bistro serves breakfast daily from 7am to 10am, offering full English and continental options. Brunch and lunch are available from 10am to 5pm, with a full bar menu from 5pm to 9pm featuring steaks, Welsh dishes, and burgers. Afternoon Tea is served Friday and Saturday from 12pm to 4pm for £27.95 per person, or £32.95 with a seasonal cocktail. Three large screens show Premier League football and rugby matches.
Location & Transportation
Located in Swansea City Centre adjacent to the train station. Within walking distance of Swansea Market, Dylan Thomas Centre (1 km), Liberty Stadium (2 km), and Swansea Marina (2 km). A 20-minute drive reaches the Gower Peninsula and Rhossili Bay. High Street Car Park is adjacent to the hotel.
Services & Facilities
Five conference rooms host up to 180 delegates. The Great Fun Club provides supervised activities for children. Private dining is available for up to 135 guests. Room service, ironing facilities, and late checkout (until 3pm) are offered. Corporate rates and group accommodations are available for business travelers and sports teams.
Leisure & Nearby
Swansea Market offers local delicacies including Welsh cakes and cockles. The Wales National Pool (50m) is nearby. The Gower Peninsula provides beaches and coastal walks. Oystermouth Castle, a 12th-century fortress, is located in Mumbles. Clyne Gardens and Swansea Castle are within 2 km.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Hiking
- Cycling
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
Spa & Leisure
- Live entertainment
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel offered spacious and very clean rooms with complimentary facilities, although they overlooked derelict buildings. My room was ready even late at night, providing a luxurious and large space for a comfortable stay. The staff was friendly and helpful, ensuring a very satisfactory standard of service. The location was great for exploring the town, with a lovely charm despite the busy street. The dining experience, while individually cooked and fresh, was a bit pricey compared to other hotels. The hotel's facilities were convenient and well-maintained.
The hotel provided mixed experiences. The rooms were equipped with tea and coffee facilities and a phone for convenience; however, the heating system was inconsistent, often blowing out cold air, and the noise outside disturbed our sleep. Additionally, the uncomfortable twin beds with hard mattresses and pillows didn't make for a restful stay. Despite being charged for breakfast that was supposedly included, the cold tap ran hot water, which was a letdown.
My stay at the hotel was a mix of positives and negatives. The rooms were big, spacious, and clean, which was great. However, the check-in time was extremely delayed, affecting my overall experience. The service was very welcoming and accommodating. The location was convenient for my needs but not in the best surroundings. The dining experience was a bit lacking in terms of value for money. Overall, a somewhat enjoyable stay with room for improvement.
The hotel surprised me with a room larger than expected, although not as advertised. It was shabby but had a balcony for relaxing under the stars. The service was amazing and highly helpful, available 24/7. The location was excellent, opposite the Train station, near a car park and a short walk to the town center. Dining was of poor quality and overpriced. Facilities were basic.
I stayed at this hotel and found it to be comfortable, but there were a few things that could have been better. The room was decent, but I wish there were more tea bags available. I paid extra for air conditioning, which was a bit pricey at £20, and the breakfast left much to be desired with a poor taste. Overall, I wouldn't choose to return based on my experience.
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